Citizen's Charter
In compliance with RA 11032 — Ease of Doing Business and Efficient Government Service Delivery Act
Service Guarantee (RA 9485 / RA 11032)
The Municipality of Municipality of Madridejos is committed to providing efficient, courteous, and transparent public service. All frontline services observe a no-noon-break policy. Processing times stated below are maximum periods — we strive to serve you faster. For concerns, contact the Public Assistance and Complaints Desk.
Processing Time Standards (RA 11032)
Simple
Max 3 working days
8 servicesComplex
Max 7 working days
1 serviceHighly Technical
Max 20 working days
1 serviceSimple (3 working days) Transactions
Mayor's Clearance
MO
A Mayor's Clearance is a certificate from the Municipal Mayor confirming you have no derogatory record in the municipality. You …
Barangay Health Station Consultation
MHO
You can get a free medical check-up at the Municipal Health Office or at any of the 14 Barangay Health …
Community Tax Certificate (Cedula)
MTO
The Community Tax Certificate — commonly called Cedula — is a basic document you need for almost all government transactions …
Birth Certificate Request
MO
You can get a certified true copy of a birth certificate for anyone whose birth was registered here in Madridejos. …
Death Certificate Request
MO
You can request a certified true copy of a death certificate for any death that was registered in Madridejos. You …
Marriage Certificate Request
MO
You can get a certified true copy of a marriage certificate for any marriage that was registered in Madridejos. This …
Social Welfare Assistance
MSWDO
If you or your family is going through a difficult time — medical emergency, financial hardship, disaster — the Municipal …
Real Property Tax Payment
MTO
This is your annual tax payment for land, buildings, or any improvements you own in Madridejos. You can pay quarterly …