Social Welfare Assistance

Simple (3 working days) MSWDO 3 working days No Fees

If you or your family is going through a difficult time — medical emergency, financial hardship, disaster — the Municipal Social Welfare and Development Office (MSWDO) can help. Assistance may include cash aid, food packs, medicine, burial assistance, or referral to other government programs. This service is free.

Who May Avail

Any Madridejos resident in need — including senior citizens, solo parents, persons with disabilities (PWD), indigent families, and families affected by disasters or emergencies.

Requirements

Barangay Certificate of Indigency or Referral Letter (get this from your Barangay Captain or Barangay Social Worker)

1 valid ID (Barangay ID, voter's ID, PhilHealth ID, or any government-issued ID)

For medical assistance: medical certificate or hospital bill

For PWD assistance: PWD ID or medical certificate of disability

For solo parent assistance: Solo Parent ID

For senior citizen assistance: Senior Citizen ID or OSCA card

Service Steps

Client

You go to the MSWDO office (located at the Municipal Hall) and bring your Barangay Referral Letter or Certificate of Indigency.

Agency Action

A social worker interviews you to understand your situation and assess what kind of help you need.

Social Welfare Officer No fee 20 minutes

Client

You submit the supporting documents that apply to your case (see requirements above).

Agency Action

The social worker reviews your documents and determines what type and amount of assistance you are eligible for.

Social Welfare Officer No fee 15 minutes

Client

You wait for approval. The MSWDO will contact you when it is ready — usually within 1-2 working days.

Agency Action

The MSWDO head prepares the assistance voucher and gets the Municipal Mayor's approval.

MSWDO Head No fee 1-2 working days

Client

You return to the MSWDO to receive your assistance. Bring a valid ID.

Agency Action

The social worker releases the financial or material assistance to you. You sign an acknowledgment receipt as proof of release.

Social Welfare Officer No fee 10 minutes

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